Privacy Policy

Introduction

Welcome to https://mercedes-glass-sensor-calibration.collision-talk.com (hereafter referred to as “Mercedes Glass Sensor Calibration” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from users accessing our website, utilizing our applications, or interacting with our services.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website at https://mercedes-glass-sensor-calibration.collision-talk.com.
Any mobile applications or software developed by us and made available for download.
Online services and products offered through our platform.
Interactions between users and our support team via email, phone, or text messages.

Please note that this policy does not extend to third-party websites, applications, or services linked to ours but operated independently, each with their own privacy policies. We encourage you to review these policies to understand how your data is handled by other entities.

Processing Activities

This Privacy Policy outlines our practices when:

You sign up and use our applications as an authorized user.
You visit and navigate through our websites linked to this statement.
You opt-in to receive communications from us, such as newsletters, promotional emails, or text messages.

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide tailored services:

Account Information: Details required for creating and managing your user account, including usernames, email addresses, and passwords (hashed and salted for security).
Payment Information: Credit card numbers, billing addresses, and payment history when you make purchases on our platform.
Financial Information: We may collect bank account details for direct payments or financial services we offer.
Purchase Information: Items bought, quantities, purchase dates, and order totals to improve our product recommendations.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information to recognize devices and provide location-based services.
Location Data: GPS coordinates and geotagged data (with your consent) to offer personalized content and services based on your geographical location.
Feedback and Reviews: Personal insights, comments, and ratings you choose to share with us to enhance our products and services.
Social Media Information: When you connect our services to your social media accounts, we may access your public profile information, including name, username, and profile picture.
Product Information: Data about the products you view, search for, or purchase on our website, such as product preferences, browsing history, and add-to-cart activities.

We obtain this data through direct user input, automated tracking technologies (like cookies), and partnerships with third parties who provide us with aggregated or de-identified information.

Cookies and Tracking Technologies

Mercedes Glass Sensor Calibration uses various types of cookies and similar tracking technologies to improve your experience on our website:

Strictly Necessary Cookies: These ensure basic functionalities like login, session management, and site navigation.
Preference Cookies: Remembering user preferences for personalized content and settings.
Analytics Cookies: Tracking website usage and user behavior to optimize performance and enhance the overall user experience.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Data Retention and Deletion

We retain personal data for as long as it is necessary for the purposes specified in this policy or required by applicable laws. Once the retention period expires or when you request deletion, we ensure secure removal or anonymization of your data.

Security Measures

The protection of your personal data is a top priority. We employ robust security measures to safeguard information:

Encryption of sensitive data during transmission and storage.
Secure third-party processing partners who adhere to strict privacy and security standards.
Regular security audits and updates to identify and mitigate potential risks.

Children’s Privacy

Our services are not intended for individuals under 18 years old, and we do not knowingly collect personal data from children in this age group. If you believe we have collected information from a minor, please contact us, and we will take appropriate steps to delete that data.

Your Rights (Depending on Location)

The privacy regulations in different regions grant individuals various rights regarding their personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: Ability to rectify inaccurate or incomplete personal data.
Erasure/Right to be Forgotten: Right to request deletion of your personal data, subject to certain exceptions.
Restriction: Possibility to restrict the processing of your data under specific circumstances.
Portability: Right to receive a copy of your personal data in a structured format and transfer it to another controller.
Objection: Ability to object to the processing of your data for direct marketing or other purposes.
Non-Discrimination: Right to be free from discriminatory decisions based solely on your personal data.

To exercise these rights, please reach out to our privacy team at your earliest convenience. We will respond to your requests in accordance with applicable laws.

Changes to Privacy Policy

Mercedes Glass Sensor Calibration reserves the right to update this Privacy Policy at any time. Material changes will be prominently displayed on our website, and we encourage you to review it regularly to stay informed about how we protect your data.

Contact Information

For any questions related to privacy, data security, or to exercise your rights, please contact us:

Email: [email protected]
Postal Address: [Provide company address]

We appreciate your trust in our commitment to protect personal data and ensure a secure online experience.